Facts & Resources

Bank of America Awards and Recognition


2017 Recognition:

  • On Dec. 5, Bank of America was ranked No. 26 among Fortune's 100 Best Workplaces for Diversity.

  • Merrill Edge’s contact centers have been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” in the Live Phone channel for the seventh consecutive year. We received high scores on the best practices scorecard, which measures 40 dimensions of the client experience, including organizational strategy, recruiting/training, employee engagement and quality assurance.

  • On Nov. 28, Fortune magazine named Bank of America one of the 50 Best Workplaces for Parents.

  • In the fall, Merrill Edge received a No. 1 ranking from Kiplinger’s for Best Online Brokers 2017. In that ranking, Bank of America earned 4.5 out of five stars overall. In addition, Kiplinger’s Personal Finance magazine included Merrill Edge in its annual BEST issue for December 2017 — a roundup of the staff’s top picks for every aspect of a consumer’s financial life. Merrill Edge was recognized in the free trades category, highlighting how clients can benefit from free stock trades, depending on their Preferred Rewards status.

  • In October, Bank of America Merrill Lynch won three awards across Foreign Exchange and Global Transaction Services in EMEA Finance magazine's Treasury Services Awards 2017. The awards, presented during a ceremony at Sibos in Toronto, included Best Treasury Services in EMEA award (third consecutive year), Best Foreign Exchange Services in Europe (fifth consecutive year), and Best Exchange Services in EMEA (sixth consecutive year).

  • Merrill Lynch Wealth Management topped the list of the 2017 Financial Times "Top 401 Retirement Advisers" (FT 401), with 55 financial advisors recognized.

  • Merrill Lynch holds the No. 1 position on Forbes’ “America’s Top 250 Wealth Advisors” list, published on Sept. 26, 2017, with 54 total advisors on the list. These 250 members of Forbes' list collectively manage $672 billion in client assets while serving a client base that ranges from billionaire tech CEOs to small business owners and wealthy heirs.

  • Barron’s magazine named Bank of America’s Global Wealth and Investment Management unit the top-ranking wealth management firm for the 11th year in a row. Together, the top 40 firms listed manage $7.1 trillion in accounts with $5 million or more, up 19 percent from 2016, Barron’s noted.

  • Merrill Edge was named “Best online broker for mutual funds” in a new ranking by NerdWallet, a popular online site offering financial tools and guidance based on their proprietary research. Additional accolades included “best overall” and “biggest selection of no-transaction-fee funds.” Merrill Edge was also recognized for their research tools and the affordability and array of fund choices.

  • On Sept. 21, Bank of America announced that it scored 100 percent on the 2017 U.S. Business Leadership Network’s (USBLN) Disability Equality Index (DEI), an annual listing of companies that are leading the way in policies, practices and programs that are inclusive of people with disabilities. Bank of America’s inclusion in the DEI is the latest recognition of the bank’s commitment to diversity and inclusion, its work to create an environment where all employees can succeed and achieve their goals, and long-standing relationships with community partners, such as the Ad Council’s Love Has No Labels campaign and the Special Olympics.

  • On Sept. 7, Merrill Lynch Wealth Management announced that 119 of its financial advisors were named to a newly created list of 500 of the nation’s top young wealth advisors compiled by Forbes and SHOOK Research -- topping its nearest competitor by more than 30 advisors. Advisors considered for Forbes/SHOOK’s "America’s Top Next-Generation Wealth Advisors" list were born in 1980 or later and have a minimum of four years’ relevant experience. They have built their own practices and lead their teams; joined teams and are viewed as future leaders; or a combination of both.

  • Bank of America Merrill Lynch received top honors from The Banker magazine in its Investment Banking Awards, being named Most Innovative Investment Bank of the Year 2017. The award recognizes the firm for its strategically oriented Corporate and Investment Bank, built on long-term relationships, and its ability to pair advisory and funding capabilities. In addition to Most Innovative Investment Bank, the firm received the following accolades: Most Innovative Investment Bank of the Year from North America, Most Innovative Investment Bank for Financial Institutions Group, and Most Innovative Investment Bank for Syndicated Loans.

  • In August, Kiplinger’s Personal Finance publication awarded Merrill Edge a No. 1 ranking in its “2017 Best Online Brokers” list in a tie with Fidelity. This accolade highlights Merrill Edge’s commitment to supporting and empowering clients throughout their financial lives by delivering extraordinary service and care.

  • In July, the Euromoney Awards for Excellence 2017 recognized Bank of America with top honors in 11 categories, including World’s Best Bank in Corporate Social Responsibility (CSR) and Advisory. In addition to winning the CSR and Advisory global awards, Bank of America won a number of regional accolades for excellence in retail, commercial, corporate and investment banking.

  • On June 5, Barron’s magazine's annual "America's Top 100 Women Financial Advisors" list recognized 19 Merrill Lynch advisors, the most of any firm.

  • In May, Bank of America Merrill Lynch Corporate and Commercial Banking contact centers, led by the bank’s Treasury, Fulfillment Service and Operations team, were certified by global marketing firm J.D. Power for providing “an outstanding customer service experience” for the live phone channel.

  • The Customer Service Institute of America (CSIA) awarded Merrill Edge the 2016 International Service Excellence Award in the Contact Center category. CSIA is the body delegated by International Council of Customer Service Organizations to manage the International Service Excellence Awards, which are recognized as the premier service awards around the globe.

  • On March 13, Merrill Lynch Wealth Management announced that 305 of its financial advisors were named top advisors in their states on Barron’s 2017 “America’s Top 1,200 Advisors: State-by-State” list, the ninth consecutive year that Merrill Lynch has had the most advisors on the list.

  • In March, Treasury Management International (TMI), a publication covering the transaction services industry, named Bank of America Merrill Lynch its 2016 Global Bank of the Year for Payments & Collections. BofA Merrill won seven additional awards, all part of TMI’s annual Awards for Innovation and Excellence.

  • On Jan. 23, Bank of America was named as a global leader in supporting the development and success of women in the workplace on the 2017 Bloomberg Financial Services Gender-Equality Index (BFGEI), an annual listing of companies demonstrating leadership in their policies, practices and disclosures in support of gender equality.

  • In January, Merrill Edge was designated as a top online stock broker for 2017 by NerdWallet as part of the personal finance site’s 2017 “Best-of Awards” program for investing. The online brokerage was lauded for its stock trading services and ranked as one of two investment firms for the best in the “Research” category.

  • Corporate Insight’s 2016 e-Monitor Awards Report recognized Merrill Edge with gold medals in the “Trading” and “Mobile Capabilities” categories, and three silver medals in the “Account Information,” “Quotes” and “Prospect Experiences” categories. The firm also received a bronze medal in “Online Help,” earning the firm recognition in all six award categories and tying the firm with the most medals overall within e-Monitor.

2016 Recognition

2015 Recognition

2014 Recognition

2013 Recognition

2012 Recognition

2011 Recognition

2010 Recognition